Care Management Services

One of our newest divisions, Care Management Services provides key stabilization services for some of the most vulnerable populations.

To get in contact with this Ibero division, please contact (585) 256-8900 ext. 112

Children’s Health Home Care Management

Our Children’s Health Home Care Management Program is for children and youth with active Medicaid who have two or more chronic conditions. Chronic conditions may include mental health, substance use disorder, asthma, diabetes, heart disease, being overweight, and others. HIV/AIDS and having experienced significant trauma can also qualify a child for Health Home.

Supportive Housing Rental Assistance Program

The Supportive Housing Rental Assistance Program assists individuals with mental illness and supports managing of illnesses and developmental disabilities. It provides rental assistance, stable and affordable housing and support to individuals to live independently.

Ibero staff help coordinate not just medical mental health and substance abuse services, but also the social service needs of the individual.

Adult Health Home Care Management

Our Adult Health Home Care Management works to ensure all those involved in individual care are working together and sharing information in supporting a person’s record. Adults with active Medicaid who have two or more chronic conditions. Chronic conditions may include mental health, substance use disorder, asthma, diabetes, heart disease, being overweight, HIV/AIDS and others.

Our response during the COVID-19 pandemic

Since the beginning of the COVID-19 pandemic, our care managers have become creative best serve our clients. Some members of our staff have been dropping off food for clients who were struggling due to their limitations. In order to maintain social distance while filling out health documents, our care managers have found it best to put their documents in their clients’ mailbox, call the client to go over them as they sign, and have them return the consents in the mailbox while our care managers wait in the driveway.

In the past several months we have seen a reduction in hospitalizations and ER visits for some of our clients due to receiving more phone calls from our clients.  Our care managers have shown the clients that they are willing to go above and beyond to assist them despite the pandemic.